Brightmind

Delete your Brightmind account

You can delete your Brightmind account and its data at any time.

In the app

  1. Open Brightmind and log in.
  2. Go to Profile > Settings > Delete account.
  3. Confirm. Your account is deleted straight away and you are logged out.

Without the app

No longer have the app installed? Email support@salesfactory.media from the email address linked to your account, with the subject “Delete my account”. We delete it within 30 days and confirm by email.

What is deleted

  • Your account details (name, email, login)
  • Your progress, scores, Brain Fitness levels and answers
  • Analytics data linked to your account

What we keep

  • Subscription and transaction records, for 7 years, because Dutch tax law requires it. These are not used for anything else.
  • Anonymous, aggregated statistics that can no longer be linked to you.

Your subscription

Deleting your account does not cancel a Pro subscription, because it is billed by Apple. Cancel it first in Settings > your name > Subscriptions. See our Subscription Terms.

Bought your subscription on our website? Cancel it in our Stripe customer portal first. See “Subscriptions bought on our website” in our Subscription Terms.