Subscription Terms

What Pro includes

Full access to Brightmind: all games, articles and quizzes, and your Brain Fitness progress, for as long as your subscription is active.

Plans and prices

The exact price in your currency, including any local taxes, is shown in the app before you confirm. Prices can differ per country.

Free trial

Some new users are offered a 7-day free trial on the yearly plan. If you get one, it is shown on the subscription screen before you confirm.

• You are not charged during the trial.
• If you do not cancel at least 24 hours before the trial ends, the yearly subscription starts and the yearly price is charged to your Apple ID.
• A free trial is available once per Apple ID. If you buy a subscription during the trial, any unused part of the trial ends.

Payment

Payment is charged to your Apple ID account when you confirm the purchase. We never see or store your payment details.

Automatic renewal

Your subscription renews automatically at the end of each period for the same length and price, unless you turn off auto-renew at least 24 hours before the current period ends. Your account is charged for renewal within 24 hours before the end of the current period.

If we change the price, Apple will notify you in advance and, where required, ask you to agree before the new price applies.

How to cancel

On iPhone or iPad: open Settings, tap your name, then Subscriptions, choose Brightmind Pro and tap Cancel Subscription. You can also do this from the App Store app by tapping your profile picture and then Subscriptions.

You keep Pro until the end of the period you already paid for. After that the app is locked again, but your progress is kept in case you subscribe again later.

Deleting the app or your Brightmind account does not cancel your subscription. Please cancel in your Apple settings as well.

Refunds

Because Apple processes all payments in the app, refunds are handled by Apple under its own policy. You can request one at reportaproblem.apple.com. We cannot issue refunds for App Store purchases ourselves.

Subscriptions bought on our website

Before Brightmind moved to App Store billing, you could also subscribe on our website. Those subscriptions are paid through Stripe, not Apple. If you have one:

• It keeps renewing on the plan and price you agreed to when you bought it, until you cancel.
• You can log in to the app with the same account and keep using Pro.
• You can cancel at any time in our Stripe customer portal: request your link at brightmindpro.app/manage-subscription. You keep Pro until the end of the period you already paid for. Can't get into the portal? Email support@salesfactory.media and we cancel it for you.
• For a refund, email support@salesfactory.media from the email address you paid with. Apple can't cancel or refund these subscriptions, because the payment didn't go through Apple.

New subscriptions can only be bought in the app, through the App Store.

Restoring Pro

If you reinstall the app or switch to a new iPhone, log in with the same Brightmind account, open the subscription screen and tap Restore purchase.

Questions

Email support@salesfactory.media.